How to pay your invoice

At Remote, you have the option of paying your invoice via bank transfer, ACH direct debit, SEPA direct debit, BACS direct debit or debit/credit cards. 

See also: How to set up a payment method

This article will cover how to: 

• View your invoices
• Pay invoice via ACH/SEPA/BACS direct debit (automated invoice payment)
• Pay invoice via debit/credit card
• Pay invoice via bank transfer 

View your invoices

When a new invoice is issued, the billing contact will receive an email notification. 

1. To view all your invoices, click on the Remote invoices tab.
2. Select the invoice you want to make a payment for. This will take you directly to the Invoice overview page where you can make payment.
   
   

Pay invoice via ACH/SEPA/BACS direct debit (automated invoice approvals)

We have now automated invoice payments for companies who have ACH, SEPA or BACS direct debit set up, so you no longer need to trigger the invoice payment manually.

If your company has direct debit set up, you’ll be automatically enrolled in auto-pay. This means that when your invoice payment is due, Remote will automatically withdraw the amount from your account.

• ACH payments will be processed at least 3 business days before the due date.
• SEPA payments will be processed at least 3 business days before the due date.
• BACS payments will be processed at least 3 business days before the due date.

Pay invoice via debit/credit card (not automated)

How to Trigger Payment on the Remote Platform

When using credit/debit cards or if you’ve opted out of automatic approvals for ACH, SEPA or BACS Direct Debit, you’ll need to manually trigger each payment.

Here’s how:

1. Log in to your Remote account.
2. From the left menu, click on Remote Invoices and select the invoice you want to pay.
3. On the top right corner of the invoice page, click Pay Invoice.
4. Choose your preferred payment method from the dropdown.
5. Click Pay Now to complete the payment.

Once you’ve done this, the invoice status will update to Payment processing while we wait for the funds to arrive.

After we receive the payment, the status will automatically update to Paid.

Pay invoice via bank transfer 

1. From the invoice payment page, you can choose to change your payment method.
2. When you choose to pay via bank transfer, a payment summary will be generated, which shows the payment details.
3. If you leave this page, you can always go back to the Remote invoices tab to retrieve the payment details.

Still have questions? Reach out via live messaging for help with your specific situation.