At Remote, it is possible to make payment for payroll invoices and contractor subscription bills via bank transfer, ACH direct debit, SEPA direct debit or credit/debit cards. With automated invoice payments, you no longer need to manually trigger the invoice payment.
When we issue an invoice, we send a notice 3 days before the invoice due date informing you we will automatically collect the funds from your account. We start collecting the money 1 day before the due date due to processing time. Once we start the collection, we can’t cancel it any more.
Based on how invoices work at Remote, we send two invoices for a particular month’s payroll.
- Invoice #1 is the Payroll Pre-funding invoice, which is usually issued on the 10th of the month and is due 7 days later. We send out an email notification 3 days before the invoice due date to inform the Customer about the payment collection before we debit the amount from your bank account.
This invoice is usually based on estimated costs and may not reflect the actual costs incurred at the end of the month. When you receive your invoice, if you think there are aspects of this invoice you'd like to dispute, we ask that you wait until we send the Reconciliation invoice to you. At the end of the month, all the actual costs will be on the Reconciliation invoice. At this point, you are welcome to dispute anything that looks incorrect.
- Invoice # 2 is the Reconciliation invoice, which is usually issued between the 1st-5th of the following month and due 3 days later. If there’s an outstanding charge on your Reconciliation invoice, we will send an email reminder 3 days before the due date to let you know we would be automatically pulling the funds from your account. The Reconciliation invoice accounts for changes which occurred during the month that were not captured in the Payroll Pre-funding invoice.
See also: What is the invoicing process at Remote?
A typical example Remote’s invoicing timeline
During payment collection (1 day before your invoice is due) your invoice status will change to
Collecting. Once the payment is complete, your invoice status will change to
See also: What do the different invoice statuses mean?
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