What happens if an automated invoice payment fails?

Article author
Nneka
  • Updated

When a Company is enrolled in the automated invoice payments, it is important that the Company’s account is adequately funded so we can successfully pull the payment when the invoice is due. If the payment attempt fails, you will need to reattempt the payment manually.

See also: Pay invoice via debit/credit card or manually via direct debit

Failed payments can happen for several reasons, such as insufficient funds, a wrong account number, or the customer revoking direct debit authorization with their bank.

See also: How to update the company's billing information

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