How do I change a contractor's country of residence?

Company admins can now change a contractor's country of residence directly from the contractor's profile. This applies to contractors on the Contractor of Record (COR), Contractor Management Plus (CM+), and standard Contractor Management (CM) products. This article covers how to request the change, what happens after you submit it, and what your contractor needs to do next.

Who can use this feature

• Company admins with manage permission on the contractor's employment.
• Available for COR, CM+, and standard CM contractors.
• The country picker only shows countries where the contractor's product is available. Countries that are not supported are filtered out and cannot be submitted.

How to change a contractor's country of residence

1. From the contractor's profile, click Edit in the home address section.
   
2. Select the new country from the dropdown.
3. Select Save. Remote runs an eligibility check. If the country is not eligible, you will see the reason and can choose a different country.
4. If eligible, you are taken to a Statement of Work for the new country. The form is prefilled with details from the contractor's current agreement, so you only need to review and adjust them.
5. Select Submit to issue the new agreement.

If a standard CM contractor does not have a signed Remote agreement, the country updates immediately once you submit the change. No new agreement is issued in this case, and updating any agreement you hold directly with the contractor is your responsibility.

What happens after you submit the request

What happens next depends on the contractor's product and whether they already have a signed Remote agreement.

Until the new agreement is signed, the contractor's profile continues to show their current, signed country.

Reasons a country change may be blocked

Remote checks eligibility before allowing a country change. The change cannot proceed if:

• The new country does not support the contractor's product.
• The contractor has a pending amendment awaiting signature from an earlier change. Resolve this first.
• The contractor has invoices in progress that must be cleared first.
• The move would change the Remote contracting entity for a COR contractor. This type of change is not available in self-serve today. Contact your Remote account team for support.

For some countries, you are also asked for extra information before you can continue:

• Nationality, for contractors moving to Saudi Arabia, Kuwait, Oman, Qatar, or Bahrain. Non-nationals moving to Bahrain are not eligible.
• IR35 status, for contractors moving to the United Kingdom. Contractors classified as inside IR35 are not eligible.

What the contractor needs to do

Once you submit the request, the contractor:

• Sees reopened onboarding tasks for the new country, covering administrative details, business information, and home address.
• Receives an email asking them to provide the additional information needed to confirm the change.
• Needs to sign the new agreement before the country change takes effect.

Good to know

• The effective date you select during the request does not currently apply. The country change takes effect once the new agreement is signed.
• This flow does not cover reserve refunds, re-issuance, or invoice corrections.