Can a Company opt out of automated invoice approvals?

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Yes, it is possible to disable automated invoice approvals. When a Customer has ACH or SEPA direct debit set up, we automatically enroll them in automated invoice approvals. If you prefer to opt out, you can do so on the Remote platform. To do this: 

  1. Go to the Payment methods tab.
  2. In the section that shows your direct debit setup, click on Manage.
  3. From the drawer, adjust the toggle button to turn off auto pay.


  4. If you decide to re-enable auto pay in the future, you can do so from the Payment methods tab. 


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