Remote issues different types of invoices depending on the product(s) your company uses. This article helps you identify which invoices to expect, when they'll be issued, and what each one covers.
Note:
- From May 1, 2026, implementation fees for Payroll and PEO are issued as standalone invoices instead of being bundled with service or subscription invoices.
- If a scheduled date falls on a weekend or public holiday, the invoice will be sent on the previous workday (for example, Friday instead of Sunday).
For credit notes, unapplied cash, and debit memos, see Understanding credit notes, unapplied cash, and debit memos.
Invoice types at a glance
| Product | Main invoice types | When to expect it |
|---|---|---|
| EOR (Employer of Record) | Pre-funding, Reconciliation, Reserve | Pre-funding: 1st business day of the month. Reconciliation: 3rd business day of the month (Bulgaria: 20th day of the month). Reserve: as needed. |
| Contractor Management | Service | 1st business day of the month |
| COR (Contractor of Record) | Service, Contractor payment, Reserve, Prepaid funds | Service: 1st business day of the month. Contractor payment: as needed. Reserve: as needed. Prepaid funds: as needed. |
| Payroll | Service | 1st business day and semi-monthly |
| PEO (Professional Employer Organization) | Service, Payroll | Service: 1st business day of the month. Payroll: 1st business day and semi-monthly. |
| HRIS, Perform, Survey | Remote plan service invoice (covers whichever of these products your plan includes) | 1st business day of the month |
| All products (where applicable) | Minimum commitment (true-up) | Issued if your actual spend for a contract year falls short of your Minimum Contract Value |
| Remote Build | Implementation, Maintenance | Implementation: as needed, at project start. Maintenance: ongoing, per your service agreement. |
Note: Late fees apply if an invoice is not paid by its due date. If you have a credit note or credit balance, see Understanding credit notes, unapplied cash, and debit memos.
Detailed invoice descriptions
Employer of Record (EOR) invoices
| Type of invoice | Details |
|---|---|
| EOR pre-funding invoice | Sent on the 1st business day of the month. Covers estimated payroll and employment-related costs. |
| EOR reconciliation invoice | Sent on the 3rd business day of the month. Balances any difference between actual and pre-funded costs. For example: if pre-funding covered 10,000 USD but actual costs were 12,000 USD, the extra 2,000 USD appears here. Note: the EOR reconciliation invoice for Bulgaria is issued on the 20th of the month. |
| EOR credit note | Issued on the 3rd business day of the month when pre-funding exceeds actual costs. See Understanding credit notes, unapplied cash, and debit memos for how credit notes get applied to your invoices. |
| EOR reserve invoice | One-time payment collected before onboarding a new team member, usually equal to one month's total cost. |
| Cards risk reserve invoice | A reserve payment associated with Remote's card products, following the same underlying reserve mechanics as other reserve invoice types. |
| EOR credit plan invoice | Sent annually for companies using the EOR credit plan. |
Country-specific billing
- Canada: If you have team members in Canada, you'll receive separate invoices to comply with local tax and regulatory requirements.
- Bulgaria: Team members in Bulgaria are paid on the 15th of the following month. If you have employees there, you'll receive an additional reconciliation invoice around the 20th to reflect their final costs.
For a complete overview of how EOR invoicing works, see: What is the invoice process for EOR customers?
Contractor services invoices
| Type of invoice | Details |
|---|---|
| Contractor Management service invoice | Sent on the 1st business day of the month. Monthly invoice for your Contractor Management or Contractor Management Plus plan. |
| Contractor invoices | Covers payments due to contractors who submit invoices through Contractor Management or Contractor Management Plus. |
| COR service invoice | Sent on the 1st business day of the month. Management fee for the Contractor of Record plan. |
| COR contractor payment invoice | Covers payments due to contractors who submit invoices through COR. |
| COR reserve invoice | One-time payment before onboarding a contractor, usually one month's cost. |
| COR prepaid funds invoice | Optional advance funding to support faster contractor payments. |
Note: Canada-based contractors require separate invoices due to local regulations.
Payroll and PEO invoices
| Type of invoice | Details |
|---|---|
| Payroll service invoice | Issued either monthly or semi-monthly depending on your plan. Covers your Payroll services. |
| Payroll implementation fee invoice | Sent as a standalone invoice. Covers one-time implementation fees for Payroll. |
| PEO service invoice | Sent on the 1st business day of the month. Covers PEO management fees and add-ons. |
| PEO payroll invoice | A separate invoice from your PEO service invoice, covering funded PEO payroll costs. Issued on its own cadence alongside your PEO service invoice. |
| PEO implementation fee invoice | Sent as a standalone invoice. Covers one-time implementation fees for PEO. |
HRIS, Perform, and Survey invoices
| Type of invoice | Details |
|---|---|
| Remote plan service invoice | Sent on the 1st business day of the month. This single invoice covers whichever of HRIS, Perform, and Survey your company has as part of its Remote plan — these products are invoiced together rather than separately. |
Minimum commitment (true-up) invoices
| Type of invoice | Details |
|---|---|
| Minimum commitment true-up invoice | Issued if your actual spend for a contract year falls short of your contract's Minimum Contract Value (MCV) — calculated as your MCV minus your actual spend for the year. This can apply across products, not just one. See What is a true-up invoice and when will you receive one? for the full explanation and timing. |
Remote Build invoices
| Type of invoice | Details |
|---|---|
| Remote Build implementation invoice | Covers one-time implementation costs for a Remote Build engagement. |
| Remote Build maintenance invoice | Covers ongoing maintenance costs for a Remote Build engagement. |
Other invoices
| Type of invoice | Details |
|---|---|
| Additional service invoice | Covers one-time or ad-hoc services, such as Ad-hoc service costs, not included in your regular plan. |
Still have questions about your invoices? Visit our Billing Help Center Hub.
Still have questions? Reach out via live messaging for help with your specific situation.
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