What is the invoicing process at Remote?

As part of our ongoing effort to provide greater flexibility and transparency around your employment costs, we have refined our invoicing process to ensure:

• Accuracy: Payroll numbers that reflect payroll costs
• Predictability: Receiving your invoice on the same day every month
• Flexibility: Having 14 days to pay your invoice

At Remote, we have a 2-step invoicing process:

1. On the 1st working day of the month, we issue Invoice #1.
   • This contains Remote's fee for employment/professional services
   • You'll receive a separate CSV file containing detailed breakdowns for pre-funding to cover payroll costs for the month.
   • You have 14 days to make payment.
2. Around the 5th of the following month, after analyzing your actual costs for the billing period:
   • If your Invoice #1 (Pre-funding invoice) amount was lower than the actual costs incurred, we will issue Invoice #2 (Reconciliation invoice) for you to pay the difference; you will have 14 days to make payment.
   • If your Invoice #1 (Pre-funding invoice) amount was higher than the actual costs incurred, we will issue a Reconciliation Credit to be applied to your next invoice.
   • If your Invoice #1 (Pre-funding invoice) amount exactly matches the expenses incurred during that billing period, we will issue a 0 total reconciliation invoice, and no further action is required on your end.

For more information regarding all your Billing documents and itemised report, this can be found in the Remote services tab on the platform.

Note: If you incur charges for any value-added services (i.e. off-payslip costs) like health checks, termination and legal fees, and a-la-carte mobility services, these will be invoiced on the 1st of the following month and due within 14 or 30 days depending on the agreed payment terms 

See also: How does Remote invoice for value-added services (i.e. off-payslip costs)?